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Tuesday, March 15, 2005

There are four of us in this relationship...

That's this relationship. My relationship with my (rapidly increasing number of) electricity suppliers.

Soooooooo, at last count I was trying to change from LE to Eco. Eco said they had received an objection from my current supplier, so couldn't go ahead. LE said they had not objected and were about to stop supplying me.

So Eco said they would request a transfer again, to see what happened. Today I had another letter from them, saying again that they had received an objection, and so the transfer couldn't go ahead. I called LE who again said they had not objected and were going to stop supplying me in a few weeks' time.

So I called Eco back.
IncHippie - So you've definitely received another objection?
Eco - Yes
IH - But LE say they haven't objected
Eco - We have received an objection and can't go ahead
IH - But they're going to stop supplying me soon
Eco - Well we can't take it over because of the objection
IH - They say they haven't made any objection

[conversation goes round in circles for a while]

IH - Do you know what the objection is?
Eco - No
IH - And it was definitely from LE?
Eco - Yes
IH - What do I do?
Eco - Speak to LE again?
IH - Ok, but they do say there's no problem at their end
Eco - Could you hold the line a moment?
IH - Sure.

[Vivaldi's Four Seasons]

Eco - Hello! Problem solved!
IH - Great! Yey! How?
Eco - The objection was from S&S, they supply your electricity!
IH - [splutter] S & who??
Eco - S&S
IH - But...?
Eco - Their number is 0845blahblah and you need to quote this number... blahblah
IH - Umm, ok I'll do that now. Thank you, I think.

Soooo I phoned S&S, they don't supply my electricity at all. I knew that already, but was glad they knew it too. But how on earth had they become embroiled in the IH, LE, Eco triangle...

I gave the woman at S&S the long code Eco had given me. That was the reference number for Sheffield City Council's supply of the lighting on my street...

Understandably, S&S had objected to my request to change the electricity supplier of my street lamps.

I laughed quite a lot (mainly nervously! Is it an offence to try and greenify your local authority's power supplies??), and called Eco back, who were closed.

I am sure the saga will continue tomorrow.

Renationalise power, please. If only to stop this hellish situation!