Banks are Bastards When You're Poor.

Yesterday I got a letter from my bank, informing me that my account is changing. I have a Basic Bank Account, because I don't have enough income or good enough credit for a normal current account. It seems that, as of next month, my Basic account is going to become even more basic.

The main change, according to the letter, is that from October I will only be able to use RBS and Natwest cashpoints. Or Ulster Bank ones, to be fair, but there aren't (m)any of those in Sheffield. To me, this is pretty much a disaster. My local cashpoint is a supermarket one - to find an RBS or Natwest ATM I will need to go into the city centre. Every time I need cash.

Also, walking is often difficult for me. I just don't have the capacity to be going to the city centre every time I need to withdraw cash, or - if I'm already in the city centre - walking further than is absolutely necessary, to find the correct cash machine.

Having to use a Basic Bank Account is already a fairly humiliating experience at times, and they tend to be held by people who are unable to access better accounts, because of their income or financial history or age. I am limited to banks that offer basic accounts, and within that selection, to banks that I have not had debt with in the past. Since recent mergers of numerous banks, I am even more limited because banks which were not financially connected before, now are.

The bank assure me in the letter that they value my custom, and in the very same sentence tell me I am welcome to close my account if I am not happy with the changes. Cheers for that, it makes me feel really valued. I haven't yet worked out a way that I can open a different account elsewhere.

So I have no options. I can't close this account in disgust and go to a different bank. I have thought a lot about this overnight, and all I can do is grin and bear it. Cope with the fact that I will only have occasional access to my own money. Work out ways to withdraw lots of cash in one go without being mugged. Learn where RBS and Natwest cash points are and if there are buses that go nearby. Use the small amounts of energy I have to go to the appointed cash machines rather than being able to get out my money and spend it in my local area.

If I had the energy, I'd be even more furious than I am.

[The image is a photo of a hand holding up a piggy bank against a blue sky. It was taken by D. Sharon Pruitt]

Edited to add: I'm not the only person outraged by this. Which.co.uk have said:

NatWest and Royal Bank of Scotland (RBS) have been lambasted for preventing holders of their basic bank accounts from using other banks' cash machines.

NatWest and RBS basic bank account holders can only withdraw cash from NatWest, RBS or Ulster Bank cash machines in the UK or at the Post Office. The move places RBS and NatWest alongside Lloyds TSB, which already restricts it 'Cash Account' holders to using Lloyds TSB cash machines and branches of the Post Office.

Previously, most basic bank account holders were able to use the Link network to withdraw cash.

Which? principal policy adviser Dominic Lindley commented: 'This change will increase financial exclusion as it leaves basic bank account holders at RBS unable to access around 80% of the free cash machines in the UK. These account holders will be inconvenienced and might incur extra costs when travelling to find a cash machine they can use.'

Thanks to @vinnivee for that link.

The Provident.

Shame on greatoffers@allaboutsavings.co.uk for this email, which is neither a great offer, nor anything about savings.

The Provy, those bullying, preying-on-the-poor, knocking-on-the-door loan sharks, have offered me possibly the worst terms for a loan ever.



Have a look at the bottom right,

*Example. Cash loan amount £300.
56 weekly repayments of £9
Total amount payable £504

Typical
183.2% APR

183.2% APR typical. So some people presumably get even higher rates!

Let's have a look. CCJs, poor credit history, been turned down before, renting a home, unemployed... yep!

So you're perhaps not in the best financial situation? How can you almost guarantee to make it a million times worse? Oh yes, borrow from the Provy! Borrow £300, pay back £504. And that, of course, is if you make every payment every week. If not... well, higher interest, increasing your 'loan' amount to cover missed payments... add a bit more to the end cost. You're already buggered, why not?

I am furious that this was sent to my email. I *hate* these people.

Now, a good organisation is Church Action Against Poverty. A Church group putting their faith and efforts to the good (unlike some).

Their Debt On Our Doorstep campaign

is a national campaigning organisation made up of local activists and public organisations. We aim to end extortionate lending and ensure universal access to affordable credit and other financial services. To this end our objectives are to:

* Publicise the extent and impact of extortionate lending on low income groups

* Lobby Parliament, assemblies and other decision makers to end extortionate lending

* Research and promote models of affordable credit

* Provide a platform for people on low incomes to comment on the impact of debt

We are part of a growing international movement for responsible lending and have been involved in the planning of a series of national conferences throughout Europe which culminated in the launch of a European Coalition for Responsible Lending in Brussels in 2006.

Debt on our Doorstep was the first organisation in the U.K to call for a 'responsible lending' duty to be placed on lenders, and this has since been introduced into the new Consumer Credit Act. We are expecting a consultation exercise on the requirements for lenders in the near future. Unfortunately, our campaign for interest rate ceilings to be introduced has not been successful, although the Government has pledged to keep this matter under review, and our work to bring about a competition commission inquiry into the Home Credit industry has recently brought about a real possibility for price caps in that market.

We are also working to develop local financial inclusion partnerships, and are calling for requirements to be placed on the banking industry to disclose, and then improve, the level of financial services available in low-income communities. In this respect, our work has been informed by the National Community Reinvestment Coalition in the U.S, with whom we are closely involved in our international work.

Debt on our Doorstep is also calling for excessive default charges, made by credit card lenders and banks to be refunded to borrowers - a total of £1.8 billion has been overcharged in the past 6 years for credit cards alone - and is working with the Bank Charges Action Group to recover these..

Good on them.

Also, if you're in financial trouble yourself, I can't recommend National Debtline too highly. They are a source of great advice and support, they don't charge anything (unlike so many of those companies who advertise on TV to help with your debts) and have helped me consistently over a long period.

As for greatoffers@allaboutsavings.co.uk, gmail rightly put their shit into my spam folder, where it will stay.